Shipping policy

Shipping is free for orders over € 199.

For orders less than € 199, there are separate delivery charges depending on the delivery area. The costs are as follows:

Country Area Shipping price Free shipping
Afghanistan Zona 5 €22,00 €199.00
Albania Zona 4 €17,50 €199.00
Algeria Zona 3 €15,00 €199.00
American Samoa Zona 5 €22,00 €199.00
Andorra Zona 4 €17,50 €199.00
Angola Zona 5 €22,00 €199.00
Anguilla Zona 4 €17,50 €199.00
Antarctica Zona 5 €22,00 €199.00
Antigua and Barbuda Zona 4 €17,50 €199.00
Argentina Zona 4 €17,50 €199.00
Armenia Zona 3 €15,00 €199.00
Aruba Zona 4 €17,50 €199.00
Australia Zona 5 €22,00 €199.00
Austria Zona 1 €9,90 €199.00
Azerbaijan Zona 3 €15,00 €199.00
Bahamas Zona 4 €17,50 €199.00
Bahrain Zona 3 €15,00 €199.00
Bangladesh Zona 3 €15,00 €199.00
Barbados Zona 4 €17,50 €199.00
Belarus Zona 4 €17,50 €199.00
Belgium Zona 1 €9,90 €199.00
Belize Zona 4 €17,50 €199.00
Benin Zona 5 €22,00 €199.00
Bermuda Zona 4 €17,50 €199.00
Bhutan Zona 3 €15,00 €199.00
Bolivia Zona 4 €17,50 €199.00
Bosnia and Herzegovina Zona 4 €17,50 €199.00
Botswana Zona 5 €22,00 €199.00
Brazil Zona 4 €17,50 €199.00
Brunei Zona 3 €15,00 €199.00
Bulgaria Zona 1 €9,90 €199.00
Burkina Faso Zona 5 €22,00 €199.00
Burundi Zona 5 €22,00 €199.00
Cambodia Zona 4 €17,50 €199.00
Cameroon Zona 5 €22,00 €199.00
Canada Zona 2 €12,50 €199.00
Cape Verde Zona 5 €22,00 €199.00
Chad Zona 5 €22,00 €199.00
Chile Zona 4 €17,50 €199.00
China Zona 3 €15,00 €199.00
Colombia Zona 4 €17,50 €199.00
Comoros Zona 5 €22,00 €199.00
Congo Zona 5 €22,00 €199.00
Costa Rica Zona 4 €17,50 €199.00
Côte d'Ivoire Zona 5 €22,00 €199.00
Croatia Zona 2 €12,50 €199.00
Cuba Zona 5 €22,00 €199.00
Cyprus Zona 4 €17,50 €199.00
Czech Republic Zona 1 €9,90 €199.00
Denmark Zona 2 €12,50 €199.00
Dominica Zona 4 €17,50 €199.00
Dominican Republic Zona 4 €17,50 €199.00
East Timor Zona 5 €22,00 €199.00
Ecuador Zona 4 €17,50 €199.00
Egypt Zona 3 €15,00 €199.00
El Salvador Zona 4 €17,50 €199.00
England Zona 2 €12,50 €199.00
Equatorial Guinea Zona 5 €22,00 €199.00
Eritrea Zona 5 €22,00 €199.00
Estonia Zona 2 €12,50 €199.00
Ethiopia Zona 5 €22,00 €199.00
Federated States of Micronesia Zona 5 €22,00 €199.00
Fiji Zona 5 €22,00 €199.00
Finland Zona 2 €12,50 €199.00
France Zona 1 €9,90 €199.00
French Guiana Zona 4 €17,50 €199.00
French Polynesia Zona 5 €22,00 €199.00
Gabon Zona 5 €22,00 €199.00
Gambia Zona 5 €22,00 €199.00
Georgia Zona 5 €22,00 €199.00
Germany Zona 1 €9,90 €199.00
Ghana Zona 5 €22,00 €199.00
Gibraltar Zona 4 €17,50 €199.00
Greece Zona 2 €12,50 €199.00
Greenland Zona 5 €22,00 €199.00
Grenada Zona 4 €17,50 €199.00
Guadeloupe Zona 4 €17,50 €199.00
Guam Zona 5 €22,00 €199.00
Guatemala Zona 4 €17,50 €199.00
Guernsey Zona 4 €17,50 €199.00
Guinea Zona 5 €22,00 €199.00
Guyana Zona 4 €17,50 €199.00
Haiti Zona 4 €17,50 €199.00
Honduras Zona 4 €17,50 €199.00
Hong Kong Zona 3 €15,00 €199.00
Hungary Zona 1 €9,90 €199.00
Iceland Zona 4 €17,50 €199.00
India Zona 3 €15,00 €199.00
Indonesia Zona 4 €17,50 €199.00
Iran Zona 5 €22,00 €199.00
Iraq Zona 5 €22,00 €199.00
Ireland Zona 2 €12,50 €199.00
Israel Zona 3 €15,00 €199.00
Jamaica Zona 4 €17,50 €199.00
Japan Zona 3 €15,00 €199.00
Jersey Zona 5 €22,00 €199.00
Jordan Zona 3 €15,00 €199.00
Kazakhstan Zona 5 €22,00 €199.00
Kenya Zona 5 €22,00 €199.00
Kiribati Zona 5 €22,00 €199.00
Kosovo Zona 4 €17,50 €199.00
Kuwait Zona 3 €15,00 €199.00
Kyrgyzstan Zona 5 €22,00 €199.00
Latvia Zona 2 €12,50 €199.00
Lebanon Zona 3 €15,00 €199.00
Lesotho Zona 5 €22,00 €199.00
Liberia Zona 5 €22,00 €199.00
Libya Zona 3 €15,00 €199.00
Liechtenstein Zona 3 €15,00 €199.00
Lithuania Zona 2 €12,50 €199.00
Luxemburg Zona 1 €9,90 €199.00
Madagascar Zona 5 €22,00 €199.00
Malawi Zona 5 €22,00 €199.00
Malaysia Zona 4 €17,50 €199.00
Maldives Zona 5 €22,00 €199.00
Mali Zona 5 €22,00 €199.00
Malta Zona 4 €17,50 €199.00
Martinique Zona 4 €17,50 €199.00
Mauritania Zona 5 €22,00 €199.00
Mauritius Zona 5 €22,00 €199.00
Mayotte Zona 5 €22,00 €199.00
Mexico Zona 4 €17,50 €199.00
Moldova Zona 4 €17,50 €199.00
Mongolia Zona 5 €22,00 €199.00
Montenegro Zona 4 €17,50 €199.00
Montserrat Zona 4 €17,50 €199.00
Morocco Zona 3 €15,00 €199.00
Mozambique Zona 5 €22,00 €199.00
Myanmar Zona 5 €22,00 €199.00
Namibia Zona 5 €22,00 €199.00
Nauru Zona 5 €22,00 €199.00
Nepal Zona 5 €22,00 €199.00
Netherlands Zona 1 €9,90 €199.00
Netherlands Antilles Zona 5 €22,00 €199.00
New Caledonia Zona 5 €22,00 €199.00
New Zealand Zona 5 €22,00 €199.00
Nicaragua Zona 4 €17,50 €199.00
Niger Zona 5 €22,00 €199.00
Nigeria Zona 5 €22,00 €199.00
Niue Zona 5 €22,00 €199.00
North Korea Zona 5 €22,00 €199.00
Northern Ireland Zona 2 €12,50 €199.00
Norway Zona 4 €17,50 €199.00
Oman Zona 3 €15,00 €199.00
Pakistan Zona 3 €15,00 €199.00
Palau Zona 5 €22,00 €199.00
Panama Zona 4 €17,50 €199.00
Papua New Guinea Zona 5 €22,00 €199.00
Paraguay Zona 4 €17,50 €199.00
Peru Zona 4 €17,50 €199.00
Philippines Zona 4 €17,50 €199.00
Poland Zona 1 €9,90 €199.00
Portugal Zona 1 €9,90 €199.00
Principality of Monaco Zona 1 €9,90 €199.00
Puerto Rico Zona 4 €17,50 €199.00
Qatar Zona 3 €15,00 €199.00
Romania Zona 1 €9,90 €199.00
Rwanda Zona 5 €22,00 €199.00
Saint Barthélemy Zona 4 €17,50 €199.00
Saint Kitts and Nevis Zona 4 €17,50 €199.00
Saint Lucia Zona 4 €17,50 €199.00
Saint Martin Zona 4 €17,50 €199.00
Saint Pierre and Miquelon Zona 4 €17,50 €199.00
Saint Vincent, Grenadines Zona 4 €17,50 €199.00
Samoa Zona 5 €22,00 €199.00
São Tomé and Príncipe Zona 4 €17,50 €199.00
Saudi Arabia Zona 3 €15,00 €199.00
Scotland Zona 1 €9,90 €199.00
Senegal Zona 5 €22,00 €199.00
Serbia Zona 4 €17,50 €199.00
Seychelles Zona 5 €22,00 €199.00
Sierra Leone Zona 5 €22,00 €199.00
Singapore Zona 3 €15,00 €199.00
Slovakia Zona 1 €9,90 €199.00
Slovenia Zona 1 €9,90 €199.00
Somalia Zona 5 €22,00 €199.00
South Africa Zona 4 €17,50 €199.00
South Korea Zona 4 €17,50 €199.00
Spain Zona 1 €9,90 €199.00
Sri Lanka Zona 3 €15,00 €199.00
St. Helena Zona 5 €22,00 €199.00
Sudan Zona 5 €22,00 €199.00
Suriname Zona 4 €17,50 €199.00
Svalbard and Jan Mayen Zona 5 €22,00 €199.00
Swaziland Zona 5 €22,00 €199.00
Sweden Zona 2 €12,50 €199.00
Switzerland Zona 5 €22,00 €199.00
Syria Zona 5 €22,00 €199.00
Taiwan Zona 4 €17,50 €199.00
Tajikistan Zona 5 €22,00 €199.00
Tanzania Zona 5 €22,00 €199.00
Thailand Zona 4 €17,50 €199.00
Togo Zona 5 €22,00 €199.00
Tokelau Zona 5 €22,00 €199.00
Tonga Zona 5 €22,00 €199.00
Trinidad and Tobago Zona 4 €17,50 €199.00
Tunisia Zona 3 €15,00 €199.00
Turkey Zona 4 €17,50 €199.00
Turkmenistan Zona 5 €22,00 €199.00
Uganda Zona 5 €22,00 €199.00
Ukraine Zona 4 €17,50 €199.00
United Arab Emirates Zona 3 €15,00 €199.00
United Kingdom Zona 2 €12,50 €199.00
Uruguay Zona 4 €17,50 €199.00
Uzbekistan Zona 5 €22,00 €199.00
Vanuatu Zona 5 €22,00 €199.00
Venezuela Zona 4 €17,50 €199.00
Vietnam Zona 4 €17,50 €199.00
Wales Zona 2 €12,50 €199.00
Wallis and Futuna Zona 5 €22,00 €199.00
Western Sahara Zona 5 €22,00 €199.00
Yemen Zona 5 €22,00 €199.00
Zambia Zona 5 €22,00 €199.00
Zimbabwe Zona 5 €22,00 €199.00

You can check which zone your country corresponds to using the box below:

Shipping (as well as deliveries) is carried out from Monday to Friday.

We do not ship (and deliver) on public holidays.

The couriers used are TNT, DHL and FedEX. The choice of the courier used is at the sole discretion of the sender.

CUSTOMS DUTIES

Customs duties and/or taxes may be levied, as applicable in the country of destination, on goods delivered outside Italy. Any customs duties are the sole responsibility of the customer. RelaxsanShop cannot establish or control the customs duties imposed by the destination country. Should the customer refuse to receive the order due to customs duties, RelaxsanShop will recall the order and the customer will be reimbursed without the transport costs and possibly all the costs relating to the return process.